Crowne Plaza New Delhi Mayur Vihar Noida has appointed Pradipt Sinha as the new Operations Manager.
A seasoned professional in the hospitality industry, Pradipt comes with over 20 years of experience across India. Pradipt comes with vast experience in managing operations of multiple magnitudes, Restaurant and Banquet Management, Guest Relationships, Service Delivery, Team Management, and Training and Development. In his last assignment, he was heading the Food & Beverage and Culinary Operations at Crowne Plaza Okhla. He began his journey in the hospitality industry with The Oberoi Rajvilas in 2000.
He will be in charge of leading the hotel’s operations and ensuring that high standards of customer satisfaction are always met. Pradipt will also be leading operations for F&B, culinary, engineering, front office, housekeeping, recreation, spa, and health club. Apart from this, Pradipt will also be liaising with revenue and sales & marketing to identify areas of incremental revenue and implement strategies across operations. He will work closely with General Manager and facilitate key movements in the hotel, events, complaints, best practices, F&B sales, operational requirements, and brand audits.
Pradipt completed his B.Sc in Hospitality and Hotel Administration from IIHM Kolkata in the year 2002 and completed his Master of Business Administration from IGNOU in the Year 2008.
Taking charge at Crowne Plaza Mayur Vihar, Pradipt Sinha said, “ I will ensure that every guest visiting our property has a memorable and delightful stay. With the growth in experiential travel, travelers are focusing on a holistic experience. I plan to develop more experiential itineraries, which showcase the unique aspect of the brand and the state in which the property is located.”
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