The Westin Goa has announced the appointment of Dianne Kim Mendonca as its new Loyalty Manager.
With a rich background in the hospitality industry and a passion for creating unparalleled guest experiences, Dianne is set to take on the role of Loyalty Manager with zeal and expertise. Dianne’s journey in the hospitality world began in 2010, where she honed her skills with leading brands under Starwood hotels such as Le Royal Meridien and Grosvenor House – Dubai.
Her dedication and industry prowess were further showcased when she ventured into entrepreneurship, successfully establishing and managing the family-owned guest house, Vilanova, nestled in the heart of Anjuna. Her diverse experience extends beyond accommodation, with a notable contribution to the food and beverage sector. Dianne has seamlessly transitioned from operations to marketing for renowned establishments including Favela, Cohiba, Taverna, Pisco by the Beach, Tereza Beach House, The Outpost, and Mamagoto, displaying a keen understanding of both culinary artistry and promotional strategies.
As the Loyalty Manager, Dianne will be at the forefront of recognizing and engaging our most valuable Elite members. Her responsibilities span the entire journey of our esteemed members – from pre-arrival and arrival experiences to post-stay feedback mechanisms.
As we warmly welcome Dianne Kim Mendonca to our Westin Goa family, I am truly excited about the wealth of expertise and passion she brings to our team. Dianne’s extensive background in hospitality, coupled with her commitment to excellence, aligns seamlessly with our values at Westin Goa. I look forward to her invaluable contributions in not only building trust amongst our esteemed Marriott Bonvoy members but also in crafting exceptional experiences that resonate with the essence of our brand.” – Harish Gopalakrishnan, General Manager, Westin Goa
With her unique blend of global exposure, local expertise, and a commitment to excellence, Dianne Kim Mendonca is poised to elevate the Westin Goa experience for our guests.
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