Hilton Chennai has announced the appointment of Ajay Gupta as the new Director of Rooms.
With over 19 years of extensive experience in the hospitality industry, Ajay brings a wealth of knowledge and a proven track record of excellence in hotel operations, making him an invaluable addition to the Hilton Chennai team.
Ajay Gupta’s journey in some of the top hospitality brands has been marked by his dedication to providing exceptional guest experiences and his ability to lead and motivate teams to achieve peak performance. Before joining Hilton Chennai, Ajay held various leadership positions, demonstrating his expertise in general administration, facility management, vendor development, front office operations, housekeeping, security, spa, health club management, travel desk, engineering, and overseeing food and beverage operations.
In his previous role as Rooms Division Manager at Double Tree by Hilton Agra, Ajay excelled in managing front office, housekeeping, and security operations, achieving outstanding results such as a 104% Review Site Index (RSI) score and consistent achievement of SALT targets. His leadership contributed to significant improvements in property conditions, brand standard cleanliness scores, and employee morale.
Ajay has been recognized with numerous awards for his innovative contributions and leadership excellence, including the Innovation Champion Awards for two consecutive years (2022 & 2023) and the Leader of the Year Award in 2023. His participation in Hilton’s SHINE 1 Leadership Development Program further underscores his commitment to continuous learning and professional growth.
Commenting on his new role, Ajay Gupta said, “I am thrilled to join the esteemed team at Hilton Chennai. I look forward to contributing to the continued success of this iconic property and enhancing the guest experience by fostering a culture of excellence and innovation.”
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