The Westin Gurgaon, New Delhi announced the promotion of Neha Almal to Multi property Director of Quality.
With a distinguished career spanning over 14 years in the hospitality industry, including 12 years of
exemplary service at both Westin properties, Neha Almal has been a vital force behind maintaining
operational excellence and upholding the highest standards of guest satisfaction.
In her previous role as Operational Excellence and Hygiene Manager, Neha consistently demonstrated
exceptional leadership, solidifying her reputation as a key driver of quality, standards, and hygiene
management. Her extensive expertise in auditing, brand standards, and hygiene management has been
instrumental in sustaining the outstanding levels of guest satisfaction for which both properties are
renowned.
In her new role as Multi Property Director of Quality, Neha will spearhead the implementation of quality
initiatives across both properties, ensuring that every guest experience aligns with the brand’s
dedication to excellence. Her passion for quality, combined with her deep understanding of operational
standards, uniquely positions her to drive continual improvement and elevate guest experiences at The
Westin Gurgaon, New Delhi, and The Westin Sohna Resort & Spa.
Neha’s promotion is a testament to her hard work, dedication, and the invaluable contributions she has
made to the success of both properties. Her commitment to excellence and her deep knowledge of The
Westin brand will continue to elevate the guest experience and ensure that both properties remain
synonymous with hospitality excellence.
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