Best Western Kapurthala has announced the appointment of Harish K Sharma as the new General Manager.
Having 18 years of work experience with many domestic and international hotel groups, Sarovar, Clarks Stella Hotels, Vivo Hotels and Best Western.
Harish carries a rich blend of knowledge and experience of over 18 years of extensive experience in Operations Management, Development, Marketing, HR Policies, Owner and guest Relations, and Management Information Systems (MIS). Strong sales professional with a Bachelor of Commerce (B.Com).
Harish is a keen planner & strategist with a track record of developing operational policies/ norms, systems & controls, motivational schemes & customer service standards.
Significantly improved organizational effectiveness, business & image via customer and market-focused strategy development. Committed to an innovative, results & guest-oriented approach.
Significant exposure to construction/renovation of hotels, while working closely with the Architects and the Contractors.
Harish has excellent interpersonal, communication, team building & management skills with extensive experience in recruitment, training & development of the workforce.
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