Hyatt Regency Delhi announced the appointment of Gaurav Chandna as the Director of Operations.
In his new role, Gaurav Chandna will be responsible for overseeing all-round hotel operations, identifying, and strategising new revenue streams for the hotel, branding and asset management, facilitating operational growth and innovating upon solutions that elevate guest experiences.
Gaurav Chandna began his professional journey in the hospitality industry nearly 17 years ago when he went onto earn a degree in hotel management from Banarsidas Chandiwala Institute of Hotel Management & Catering Technology (B.C.I.H.M), Delhi. Over these years, he has proven his dexterity in every role. A driven and a skilled leader, Gaurav has grown through the ranks at Hyatt Regency Delhi and has gained invaluable experience by undertaking diverse tasks and assignments.
Prior to this role, Gaurav Chandna was heading the post of Director of Food and Beverages at Hyatt Regency Delhi where he was responsible for overseeing all food and beverages operations including banquet spaces, outdoor events, in-room dining, home delivery and the award-winning restaurants.
He has played a key role in helping the hotel set a benchmark of excellence in dining and ensuring that the quality and service is in line with Hyatt’s international brand standards.
He has been recognized with multiple awards and accolades.
Apart from his work, Gaurav Chandna is a true gourmand at heart and is passionate about cooking and often prepares delicious meals from diverse cuisines for his friends and family.
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