Grand Hyatt Gurgaon has announced the appointment of Jayant Tripathi as the new Learning & Development Manager
A seasoned hospitality professional with 14 years of experience, Jayant brings a strong focus on operational excellence. His impressive credentials—including Six Sigma, Ecole hôtelière de Lausanne (EHL), Train The Trainer (TTT), and ISO 22000:2018—underscore his deep expertise in training and quality management.
Renowned for his innovative approach to learning and development, Jayant has set new benchmarks by designing impactful training programs that enhance team performance and elevate guest satisfaction. His strategic vision and leadership ensure continuous growth and service excellence.
In his additional role as an Area Guest Experience Function Specialist, Jayant Tripathi extends his expertise to assist area hotels in optimizing guest satisfaction scores and refining service standards. His deep understanding of hospitality metrics and industry insights makes him an invaluable asset in enhancing overall guest experiences.
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